CivicMatrix AI · Public Agency OS
A product of LTI Group LLC (LTI Government Technology).
Overview
CivicMatrix AI is a secure, auditable, multi-tenant AI operations platform designed for U.S. and Canadian public agencies. It provides a government staff assistant, a citizen service assistant, an organizational knowledge platform, document & case intake, and workflow & governance administration, all sharing one identity, isolation, audit, and model-governance layer.
Core capabilities
- Source-grounded staff and citizen assistants with citations and human escalation.
- Governed knowledge base with supersede/expire lifecycle.
- Document & case intake with PII/SSN redaction and human-approval gates.
- Multi-tenant + department isolation, RBAC, append-only audit, retention, export & deletion.
- Fail-closed, no-training model governance with per-agency spend caps.
- Provider-neutral data layer (SQLite / PostgreSQL) and model gateway.
Differentiators
- Security and governance built in, not bolted on.
- Zero third-party runtime dependencies in the core.
- Honest, evidence-led posture with a published gap register.
Company
LTI Group LLC — U.S. small business. Working product names (CivicMatrix AI, Public Agency OS) are not yet trademark-cleared.
Status & limitations
Pre-build/pre-clearance demonstration software. No FedRAMP / StateRAMP / SOC 2 / Protected B / accessibility conformance is claimed, and the platform is not in government production use. All demonstrations use fictional data. Compliance, independent testing, and any pilot or production deployment are demand-driven, post-award activities.