Citizen Service Assistant →
Public, approved-source answers, department routing, human handoff, emergency & prohibited-topic controls.
Staff Assistant →
Authenticated employee assistant with source-grounded answers, citations, drafting, and escalation.
Governance & Admin →
Knowledge, document/case intake workflow, approvals, audit review, and configuration.
Checking platform…
Demonstration only. All data is fictional (a made-up “City of Riverbend”). This is a pre-build,
pre-clearance system. No FedRAMP / StateRAMP / SOC 2 / Protected B / accessibility conformance is claimed.
CivicMatrix AI and Public Agency OS are products of LTI Group LLC (names not yet trademark-cleared).