CivicMatrix AI
Module 3 · Knowledge

Only approved, current content grounds an answer.

Turn approved documents into a governed, retrievable knowledge base. Superseded and expired content is retired automatically, so an assistant never answers from material you have retired.

Demonstration software. Pre-build, pre-clearance. No FedRAMP / StateRAMP / SOC 2 / Protected B / accessibility conformance is claimed, and the platform is not in government production use. All demo data is fictional. CivicMatrix AI and Public Agency OS are working product names of LTI Group LLC.

What it does

  • Ingestion of manual, uploaded, and website content, chunked with checksums.
  • Grounded retrieval, tenant- and department-scoped, active-only.
  • Lifecycle — supersede on new versions; expire on a date; both drop out of retrieval.
  • Portable retrieval — a local vector path for evaluation, Azure AI Search in hosted deployments.

Safeguards against stale guidance

Retrieval enforces tenant isolation in the query and re-checks every returned row. Expired or superseded documents are never retrievable — a safeguard against stale guidance reaching residents or staff.

Procurement-ready evaluation

Ground your assistants in approved knowledge.

A guided demonstration or a seeded evaluation environment — honest capability, clear limitations, no unsupported claims.

Request a demonstrationCapability statement